Training Evolution Blog

Just Zooming Along


Looks like everyone has stolen my thunder and now works from home. My secret is out and we can all make working from home the flexible, non-conforming alternative to ‘business as usual’ at the office. Adding the Zoom platform is what I have found exceptional in the new reality. After having the honor of listening to Dondi Scumaci engage groups on the new business competency, virtual communication, I have engaged some new skills that work for me. You may wish to give them  a whirl.

Maybe it is the current climate of anxiety mixed with the unknown, but I find myself much more visibly vulnerable on Zoom. Being a ‘woman of a certain age' – (that’s over 50 and happier emotionally than I have ever been - so there!), I have been debating the most flattering set-up. The cameras and lighting have been not so much a challenge but something to play with, just as my choices of clothes or jewelry. However, what has surprised me is how easy the adjustment has been and how readily I am able to address it on a call. I just share a bit of how I feel (maybe a bit of my  self-conscious vibe) and before I know it I'm laughing and realizing every single person is having the same reaction. Sharing an insecurity in a way, has empowered me, and I make connections with greater ease. No, I am not whining or asking for compliments, just throwing out there a few thoughts and receiving awesome feedback. 

The other significant alteration I have felt using the Zoom platform (and even on a basic phone call) during this national emergency is that we should take a moment at the top of the call to check in. And not just a ‘how’s the family?’, ‘ are you healthy?’, ‘are you home-schooling?’ –  but a serious moment of sharing. Today one of my clients that I always recognized as all-business, was more relaxed and I learned we had many life experiences and home-life similarities. She still had to pop off just at the appropriate time to make her next meeting (our call had a different pace but was the same length as usual), but the time we spent together was enriching  for me and I hope for her as well. I believe our working relationship will be even stronger after this simple conversation. I believe the future holds more opportunity to further meet and exceed her business needs as I know who she is and what her priorities are (in and out of work).

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